Terms and Conditions

Last updated: December 19, 2025

1. Introduction

Welcome to Van Gogh NL. These Terms and Conditions govern your use of our website and services. By accessing our website or making a booking, you agree to be bound by these terms.

  • Company: Van Gogh NL
  • Email: info@vangoghnl.org
  • Phone: (020) 570 41 22
  • Address: Van Gogh NL, P.O. Box 75334, 1072 AJ Amsterdam, The Netherlands

2. Definitions

  • "Website" refers to our official website
  • "Services" refers to ticket bookings and museum visits
  • "User" refers to any person accessing our website
  • "Booking" refers to a ticket reservation made through our website

3. Ticket Bookings

  • All bookings must be made through our official website
  • Tickets are valid only for the date and time specified
  • You must present a valid booking confirmation upon arrival
  • Beware of unauthorized third-party sellers

4. Pricing and Payment

  • All prices are displayed in the local currency and include applicable taxes
  • Payment must be made at the time of booking
  • We accept major credit cards and other payment methods as displayed
  • Prices are subject to change without notice

5. Cancellation and Refunds

Please refer to our Refund Policy for detailed information about cancellations and refunds.

6. Visit Guidelines

  • Visitors must behave respectfully at all times
  • Photography may be restricted in certain areas
  • Large bags and backpacks must be stored in lockers
  • Food and drinks are not permitted in exhibition areas
  • We reserve the right to refuse entry or remove visitors who do not comply with our guidelines

7. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of Van Gogh NL and is protected by copyright laws. You may not reproduce, distribute, or use any content without our written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Van Gogh NL shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or services.

9. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which Van Gogh NL operates.

10. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website.

11. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

  • Email: info@vangoghnl.org
  • Phone: (020) 570 41 22
  • Address: Van Gogh NL, P.O. Box 75334, 1072 AJ Amsterdam, The Netherlands