Privacy Policy
Last updated: December 19, 2025
1. Introduction
Van Gogh NL ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website.
- Email: info@vangoghnl.org
- Address: Van Gogh NL, P.O. Box 75334, 1072 AJ Amsterdam, The Netherlands
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing address when you make a booking
- Usage Data: IP address, browser type, pages visited, time spent on pages
- Cookies: We use cookies to enhance your experience on our website
3. How We Use Your Information
We use the information we collect for the following purposes:
- To process and manage your ticket bookings
- To send booking confirmations and updates
- To respond to your inquiries and provide customer support
- To improve our website and services
- To comply with legal obligations
4. Legal Basis for Processing (GDPR)
Under the General Data Protection Regulation (GDPR), we process your personal data based on:
- Contract: Processing necessary to fulfill your booking
- Consent: Where you have given explicit consent
- Legitimate Interest: For improving our services
- Legal Obligation: To comply with applicable laws
5. Data Sharing
We do not sell your personal information. We may share your data with:
- Payment processors to complete transactions
- Service providers who assist in our operations
- Legal authorities when required by law
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
7. Your Rights
Under GDPR, you have the following rights:
- Access: Request a copy of your personal data
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your data ("right to be forgotten")
- Restriction: Request limitation of processing
- Portability: Request transfer of your data
- Objection: Object to processing of your data
8. Cookies Policy
Our website uses cookies to:
- Remember your preferences
- Analyze website traffic
- Provide personalized content
You can control cookies through your browser settings.
9. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, typically for a period of 3 years after your last interaction with us, unless a longer retention period is required by law.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated revision date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: info@vangoghnl.org
- Address: Van Gogh NL, P.O. Box 75334, 1072 AJ Amsterdam, The Netherlands